Terms & Conditions

Last updated: 13th March 2026

These Terms & Conditions govern your use of the Chalk Lion website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

If you do not agree with these terms, please do not use our website.

About Us

This website is operated by Chalk Lion Distillery Ltd (“Chalk Lion”, “we”, “our”, or “us”).

If you have any questions about these Terms & Conditions, you can contact us at:

Email: info@chalklion.com
Address:
Chalk Lion Distillery Ltd
Rowley Furrows, Ash Farm
Leighton Buzzard, LU7 0JW
United Kingdom

Age Restrictions

By placing an order through our website, you confirm that you are 18 years of age or older.

It is illegal to purchase or attempt to purchase alcohol if you are under the age of 18. We reserve the right to cancel any order where age verification cannot be confirmed.

Our delivery partners may request proof of age upon delivery. If suitable identification cannot be provided, the delivery may be refused.

Orders

All orders placed through our website are subject to acceptance and availability.

Once an order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of the order. We reserve the right to cancel or refuse any order if:

  • The product is unavailable
  • There is an error in pricing or product information
  • We suspect fraudulent activity
  • Age verification requirements cannot be satisfied

If your order is cancelled after payment has been taken, a full refund will be issued.

Pricing

All prices displayed on our website are shown in GBP (£) and include VAT where applicable.

We make every effort to ensure pricing is accurate; however, errors may occasionally occur. If we discover a pricing error, we will contact you before processing the order to confirm whether you wish to proceed.

We reserve the right to change pricing at any time without notice.

Payment

Payment must be made at the time of placing an order. We accept payment through secure third-party payment providers.

We do not store your full payment details.

Delivery

Delivery times and charges will be displayed during the checkout process.

While we aim to meet estimated delivery times, these are not guaranteed and may be affected by circumstances outside our control.

You must ensure someone aged 18 or over is available to receive the delivery.

If delivery cannot be completed due to failed age verification or absence, additional delivery charges may apply.

Returns and Refunds

Due to the nature of our products, we are unable to accept returns on opened alcohol products unless they are faulty or damaged.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

info@chalklion.com

We may request photographic evidence to assist with resolving the issue.

Where appropriate, we may offer a replacement, refund, or credit.

Product Descriptions

We aim to ensure that all product descriptions, images, and information on our website are accurate.

However, packaging and product appearance may occasionally vary slightly from images shown.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and branding, is the property of Chalk Lion Distillery Ltd unless otherwise stated.

You may not reproduce, distribute, modify, or use any content from this website without prior written permission.

Website Use

You agree not to misuse this website. This includes, but is not limited to:

  • Attempting to gain unauthorised access to our systems
  • Introducing malicious software or harmful code
  • Using the website for unlawful purposes

We reserve the right to restrict or terminate access if misuse is suspected.

Limitation of Liability

To the fullest extent permitted by law, Chalk Lion shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or the purchase of our products.

Nothing in these terms limits liability for death, personal injury, fraud, or any matter where liability cannot legally be excluded.

Privacy

Our handling of personal information is governed by our Privacy Policy, which can be found on this website.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page.

Your continued use of the website constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.